My Oracle Support Banner

ADHOC DEMAND DRAFT PDF E-RECEIPT NOT WORKING (Doc ID 3072051.1)

Last updated on FEBRUARY 13, 2025

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.2.0.0.0 version, Production Support

ACTUAL BEHAVIOR

Adhoc Demand Draft pdf e-receipt download file is not opening

EXPECTED BEHAVIOR

Adhoc Demand Draft pdf e-Receipt the download file should open without any error.

Steps

The issue can be reproduced at will with the following steps:
1. Log into OBDX.
2. Menu >> Payments >> ADHOC demand draft
3. Perform the transaction >> download the E-Receipt

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, User is not able to open the Adhoc Demand Draft PDF e-receipt file.

Changes

No changes done to hardware/product or environment cause this issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.