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Error 'System Cannot Process the Request, Please Try Again Later' is Observed on the Loans Inquiry Screen While Trying To Settle the Intercompany Loan (Doc ID 3073069.1)

Last updated on FEBRUARY 26, 2025

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

When user trying to settle the intercompany loan on loans inquiry, following error occurs.

ERROR
---------------
System cannot process the request, please try again later.


EXPECTED BEHAVIOR
-----------------------
User should be able to settle the intercompany loan.


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Login the application
2. Navigate to toggle menu > Liquidity Management > Intercompany Loan > Loans Inquiry
3. Click on 3 dot under action
4. Click on settlement and initiate settlement

Cause

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In this Document
Symptoms
Cause
Solution
References


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