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OBPM|Message Status In PMSINBRW Does Not Change Post NR_CANCEL (Doc ID 3073439.1)

Last updated on MARCH 10, 2025

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
 Message status in PMSINBRW does not change post network resolution CANCEL operation
 

EXPECTED BEHAVIOR
-----------------------
message status shall get updated to processed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a) Upload a message that lands in NR queue
b) Message status is pending network resolution
c) Initiate NR_CANCEL from NR queue
d) Txn successfully cancelled from NR queue
e) Message status in incoming browser is still showing PENDING NETWROK RESOLUTION
f) our expectation is that message status shall get updated to processed


Cause

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In this Document
Symptoms
Cause
Solution
References


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