OBBRN | BC Issue Against Account | Transaction Moving To Pending Status
(Doc ID 3073549.1)
Last updated on MARCH 07, 2025
Applies to:
Oracle Banking Branch - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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While performing BC Issue by Account -> Transaction moving to Pending Status in Sent Back level.
EXPECTED BEHAVIOR
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BC Issue by Account transaction should be in Completed status in both transaction screen and servicing journal.
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit a new transaction for BC Issue - Account.
2. Approve the transaction using another user.
3. The approval will be successful, but the transaction will move to Pending state, despite getting success response from OBPM.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |