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Error 'Access Not Available for Approving Transaction on Account' is Observed on Approval Screen While Trying to Approve External Transfer Transaction (Doc ID 3074257.1)

Last updated on MARCH 04, 2025

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

When user attempt to approve external transfer transaction on approval screen, then following error occurs.

ERROR
-----------------------
Access not available for approving transaction on Account.


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Initiate the external payment
2. Login as checker
3. Navigate to pending for approval
4. Select the checkbox for external payment transaction which was initiated earlier
5. Click on approve button
6. Error 'Access not available for approving transaction on Account' occurred on screen

Cause

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In this Document
Symptoms
Cause
Solution
References


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