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Alert Maintainance || SMS Templates Not Getting Saved For Some Transaction (Doc ID 3075169.1)

Last updated on MARCH 10, 2025

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.2.0.0.0 version, Production Support

ACTUAL BEHAVIOR
--------------------
On alert Maintenance screen, User is not able get the updated SMS template.

EXPECTED BEHAVIOR
-----------------------
On alert Maintenance screen, User should be able get the updated SMS template

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users facing issue while updating template

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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