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OBBRN - Advice Issues with Arabic Font (Doc ID 3076071.1)

Last updated on MARCH 10, 2025

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Goal


We are currently facing an issue with the Arabic font in English advice as system displaying ???? in credit advice. 

For example: Branch name in credit advice was showing as ??? ??? ???????

The issue with dynamic placeholders showing as ???? indicates an encoding/transformation problem.
The source payload json , the txnBranchName in Arabic font and the placeholders in the XSL file are being processed and passed in UTF-8.

 

Solution

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In this Document
Goal
Solution


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