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OBDX OBTFPM :14.7.0.1.0 : While Processing Guarantee Cancellation In Advice Tab Stage Getting Internal Server Error. (Doc ID 3078021.1)

Last updated on APRIL 02, 2025

Applies to:

Oracle Banking Trade Finance Process Management - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
In OBTFPM system -Guarantee Cancellation initiated from OBDX but unable to Process Outward Guarantee Cancellation in Advice tab.
Same contract if tried from OBTFPM working fine.

Error
------
500 Internal Server error.

EXPECTED BEHAVIOR
-----------------------
System should process the outward guarantee cancellation

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Sign into OBTFPM application
2.Go to Trade Finance
3.Go to GUarantee Cancellation
4.Navigate to Advice tab

Cause

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In this Document
Symptoms
Cause
Solution
References


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