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CORPORATE APPROVALS || Approver Unable to Approve Multiple Transactions (Doc ID 3078906.1)

Last updated on APRIL 02, 2025

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.2.0.0.0 version, Implementation Support

When the approver wants to select multiple transactions for approval, the system throws an error. However, the approval works successfully when a single transaction is selected. the following error occurs.

ERROR
---------
"The system cannot process the request currently. Please try later."

STEPS
----------
The issue can be reproduced at will with the following steps:

BUSINESS IMPACT
----------------------
The issue has the following business impact:
Due to this issue, the approver cannot get approval for multiple transactions. 

Changes

 No changes done to hardware/product or environment caused this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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