On MX Payments Reversal The Txn_narrative In CATB_ENTRIES For Reversal Entries Is Not Populated
(Doc ID 3078935.1)
Last updated on APRIL 02, 2025
Applies to:
Oracle Banking Payments - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.5.0 version, Implementation Support
Patch set : 14.7.0.5.0 ,Maintenance line
ACTUAL BEHAVIOR
----------------------------
On MX payments reversal the txn_narrative in CATB_ENTRIES for reversal entries is not populated
14.7.0.5.0 / ISO20022 Implementation
---------------------------------------------------
On MX payments reversal from PSDOCBVW, PSDOT2CV, PADOVIEW, the txn_narrative in CATB_ENTRIES table for reversal entries is not populated based on narrative maintenance. Due to this, in the account statement ACDOPTN screen, there is no description on reversal entries of these transactions.
Due to this currently bank is not able to identify the entry in the Account statement is a reversal entry or not. Bank requests that the reverse action displays the correct description, clearly indicating that it is a reverse action in Account statement. The remarks from Reversal screen are not displayed in the account statement.
Logs for both main txn and reversal txn are attached along with required spools. Kindly requesting to check and revert on Priority.
EXPECTED BEHAVIOR
-----------------------------------
On MX payments reversal the txn_narrative in CATB_ENTRIES for reversal entries should be populated .
BUSINESS IMPACT
--------------------------
The issue has the following business impact:
Due to this issue, reversal entries is not populated.
Changes
|
Fix has been provided to populate narrative request for txn reversal.
|
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |