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Loan Pay Off Status Liquidated But Not Settle Balance From Saving Account And Entry Booking. (Doc ID 3080731.1)

Last updated on APRIL 15, 2025

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
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User has done payment and settled all the dues of the loan contract but system has not deducted the amount from customer account. But the loan contract is showing liquidated. 

EXPECTED BEHAVIOR
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After settling the dues the loan should be marked liquidated and the amount to be settled to the account.

STEPS
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The issue can be reproduced at will with the following steps:
1. Liquidate a loan
2. Verify if the amount is updated in the loan account and status marked as liquidated.


Cause

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In this Document
Symptoms
Cause
Solution


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