No Validation On Payment Status Inquiry Screen (Doc ID 3081872.1)

Last updated on APRIL 15, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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System is not showing Validation Error for mandatory fields while Search on Payment Status Inquiry.

EXPECTED BEHAVIOR
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System must show Validation Error for required fields Debit Account Number while Search on Payment Status Inquiry.

STEPS
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The issue can be reproduced at will with the following steps:

1. Login to OBDX Application as Corporate/Retail User.
2. Navigate to Toggle Menu >> Payments >> Payment Inquiries >> Payment Status Inquiry
3. Click Search without providing any filter-value for required and optional field.
4. System is able to show next page with no-data.

BUSINESS IMPACT
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The issue has the following business impact:

1. Bad User Experience if System is not asking for his Debit Account to inquire.

Cause

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