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Fusion Advanced Collections (IEX) : Dunning FAQ (Doc ID 1314435.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle Fusion Advanced Collections - Version 11.1.1.5.1 and later
Oracle Fusion Advanced Collections Cloud Service
Information in this document applies to any platform.

Purpose

This document discusses some of the commonly asked questions about Fusion Advanced Collection process. All features mentioned are available from Release 5 onwards

Questions and Answers

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In this Document
Purpose
Questions and Answers
 1. When submitting the Dunning Letter Generation program by clicking on the link, we get an error message and the form cannot be saved.
 2. There is nothing in the form to associate Dunning Configuration to a BU how does the form understand the context?
 3. How do we associate a Dunning Letter Set to a customer profile class?
 4. Is it possible to send Dunning Letters for customer outside the strategy ?
 5. Why does Send Dunning Letters process output include transactions that are NOT due yet ?
 6. Dunning Letter output is showing the transactions multiple times. Why ?

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