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Review Customer Account Details Search Cannot Find Any Records (Doc ID 1333285.1)

Last updated on APRIL 19, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Oracle Fusion Receivables - Version and later
Information in this document applies to any platform.


When Users have multiple Business Units (BU) set up Customer records cannot be retrieved for some BU's.


The issue can be reproduced at will with the following steps:

1. Login
2. Receivables Index -> Billings -> Review Customer Account Details
3. Search for customers with Business Unit

No records retrieved


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