Fusion Applications - Unable To Get Email Notification For User Creation

(Doc ID 1354664.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.5.0.0 to 11.1.11.1.0 [Release 1.0]
Oracle Fusion Application Toolkit - Version 11.1.5.0.0 to 11.1.11.1.0 [Release 1.0]
Oracle Fusion Global Human Resources - Version 11.1.5.0.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.
***Checked for relevance on 20-Feb-2014***

Symptoms

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 While creating a new user in Fusion HCM application the user gets created successfully but the email notification is NOT being sent by Oracle Identity Manager.

How To Reproduce the Issue

1. Log into the Fusion HCM Application

2. Navigate to Manage User screen. (Navigator > Manager Resources - Manage Users)

3. Click Create

4. Add all relevant information and add appropriate Roles.

5. Click Submit

On hitting the Submit button, Fusion HCM application will trigger a background process to get the user provisioned in the underlying LDAP store as well as the Oracle Identity Manager store.

 

Expected Behavior

Oracle Identity Manager should then send out an email notification that contains a system generated password. It will not be possible for a newly created user to log into Fusion application if this email is not generated. 

Cause

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