My Oracle Support Banner

Fusion Global Human Resources - A Connection to the Server has Failed or java.lang.NullPointerException Error During User Creation. (Doc ID 1372780.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Fusion HCM Common Architecture - Version 1.0-Beta and later
Oracle Fusion Global Human Resources Cloud Service - Version N/A and later
Information in this document applies to any platform.


When attempting to Create User using Hire Date as today date or prior date, the following errors occurs:

1. When using today's date:
Error: A Connection to the server has failed.
(Status=500, ecid=004g3cZLpMgF^6oMwUAhMG0006yL0007i9)

2. When using prior date:
Error: java.lang.NullPointerException

The issue can be reproduced at will with the following steps:
1. Navigate to Navigation -> Tools -> Setup and Maintenance
2. Search for task Manage User
3. Add required information


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.