My Oracle Support Banner

Long Query In Smart View Fails: Request Timed Out; Extend Internet Explorer Time Out Settings (Doc ID 1378803.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion General Ledger - Version 11.1.5.0.0 and later
Oracle Fusion General Ledger Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

 Following errors are received after a while when running a long query in Smart View:
'The request timed out. Contact your administrator to increase netRetryCount and netRetryInterval.'
or
'The request timed out. Contact your Smart View client system administrator to extend your Windows Internet Explorer
time out settings (ReceiveTimeout, KeepAliveTimeout, and ServerInfo Timeout).'

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.