Change Order Request To Update The Request Ship Date Attribute Not Working
Last updated on JANUARY 27, 2017
Applies to:Oracle Fusion Distributed Order Orchestration - Version 220.127.116.11.1 to 18.104.22.168.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance - Release 9 Specific***
On : Fusion V1, DOO application, Manage Sales Orders-Process Sales Orders
Submitting a change request for a DOO order to update the Request Ship Date field on the order line is not working.
Upon submitting the change request, an error is observed on the order line and the Request Ship Date field is not updated. The order fails at create shipment stage and the fulfillment line remains stuck in Scheduled status instead of advancing to Awaiting Shipping.
The issue can be reproduced at will with the following steps:
1. Create an order in DOO.
2. Submit a change order to update the request ship date.
3. In the DOO Workbench the order line goes into error.
4. The order fails at create shipment stage and the order gets stuck in Scheduled status.
The following error is also seen in the Enterprise Manager flow trace for this process:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms