Unable To See Graphical Hierarchy In Resource Directory.

(Doc ID 1385430.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Trading Community Model - Version and later
Oracle Fusion Trading Community Model Cloud Service - Version and later
Information in this document applies to any platform.


On : version (B18) , Manage Resource Information-Manage Resource Information

Cannot display Resources hierarchy

Should be able to display hierarchy to check at a glance resources hierarchy

The issue can be reproduced at will with the following steps:
1. Navigator > Resource Directory. > View Resources
2. search for a resource (i.e.Esteban Neely - FAST_Sales Mgr1...)
3. hyperlink on the resource name in the search results.
4. in the portlet on the right, press the button "Show Reporting Hierarchy".
5. The portlet changes. but no hierarchy is displayed

The issue has the following business impact:
Due to this issue, users cannot check hierarchy for Sales people / Employees


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