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Troubleshooting Guide For "Revert Transactions" Function (Doc ID 1392330.1)

Last updated on OCTOBER 17, 2019

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.1.5.1 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Purpose

This document provides some background information on the "Revert Transactions" function as well as providing solutions to some common problems.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 
Case 1. Revert transactions request was successful but the obsolete transaction is not moved to the history table
 Case 2. Revert transactions request was successful. The obsolete transaction is moved to the history table. But the corresponding credit, measure results and earnings are deleted instead of moving them to the history table
 Case 3. Revert transactions request resulted in error or warning state

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