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Most Common Questions For Approve Purchase Orders/Agreements Functionality. (Doc ID 1392353.1)

Last updated on NOVEMBER 24, 2019

Applies to:

Oracle Fusion Purchasing - Version 11.1.1.5.1 and later
Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Purpose

The purpose of this document is to list out most commonly encountered issues when approving Purchase Orders/Agreements.

Summary:


Approve Purchase Orders/Agreements is the document approval process that is used to approve, reject, and acknowledge a document
(Purchase Orders, Blanket Purchase Agreements, Contract Purchase Agreements). This solution component is invoked when users submit
documents through UI, web services, or through Import Orders/Agreements ESS program.

The process starts when ADF publishes an event to be picked up by the PrcPoApprovalComposite's mediator. It includes the following


1. Processing the document at different stages of the approval process

2. Generate PDF and zip file to be attached during communication and notifications

3. Sending approval requests using AMX

4. Sending notifications at different stages of the approval process (i.e. rejected notification, document implemented notification, etc)

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Document is stucked in Pending Approval Status when the approval process is already set to Auto-approved.
 Approvers are not receiving notifications to approve the document when document requires manual approval.
 Approved document cannot be opened.
 Document is not getting communicated through email/fax/print/B2B
 Steps for Approvals issues debugging
 Locking Error When Multiple Documents Submitted for Approval
 Document approval ruleset didnt return any results

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