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PRC: SSP: Common Questions for Manage Requisitions - Approve Requisition (Doc ID 1393136.1)

Last updated on APRIL 14, 2020

Applies to:

Oracle Fusion Self Service Procurement - Version 1.0-Beta and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to help with troubleshooting Requisition Approval issues. 

Requisition Approval process is a BPEL process which takes care of business functionality to get a requisition approved. It routes the requisition through the list of approvers derived from approval rules, process the actions taken by the approvers and finally approve the requisition.

This process has impacts on the following functional areas in Self Service Procurement:

 

Technologies
  •  Oracle ADF - All UI components and middle tier logic is implemented using ADF.
  •  Oracle SOA - Approve Requisition Process is implemented using SOA components. It includes BPEL, Mediator, ADF-BC Web Service, Human Task and Business Rules.
Log Channels
  •  AppsLogger Log – Used for debugging ADF components. Module name is ‘oracle.apps.prc.por’
  •  SOA-Diagnostics Log – Used for debugging SOA components. For details about SOA logging refer ‘Troubleshooting Oracle SOA Suite’ chapter in ‘Fusion Applications Administrator's Guide’

Questions and Answers

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In this Document
Purpose
Questions and Answers
  
  
 When you navigate to Manage Approval page, getting some ‘Routing Slip’ error
 When you navigate to Manage Approval page, following message is displayed: ‘Approvals information is currently not available. Try again later’
 Requisition is stuck in ‘In Process’ status
 Task detail is not getting displayed when a task is clicked in Worklist
  'View Requisition Details' and 'View Document History' links are missing from the Requisition approval email

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