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Common Problems - Manage Open Sales Orders - DOO (Doc ID 1393391.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.1.5.1 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance - Release 9 Specific***

Purpose

This guide covers the management of open sales orders, which is primarily the Distributed Order Orchestration Workbench area.

Dependent Technologies

Oracle Application Development Framework
SOA
Web Services



Questions and Answers

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In this Document
Purpose
 Dependent Technologies
Questions and Answers
 Some buttons and actions are not available in the DOO Workbench.
 Solution
 In the DOO workbench, Item Availability graph does not show valid data or Check Availability button gives error.
 Solution
 In the DOO workbench, search does not return results.
 Solution
 In the DOO workbench, the Error Recovery buttons and actions not available.
 Solution
 In the DOO workbench, you get a 403 error or the page stops processing.
 Solution
 In the DOO workbench, data is displayed on the Overview page but not on the Manage Exceptions page.
 Solution
 In the DOO workbench, the data is not displayed for a specific user.
 Solution
 In the DOO workbench, the Process Detail page display an error like DVT-23000.
 Solution
 In the DOO workbench, the Overview page displays incorrect amount and count.
 Solution
 In the DOO workbench, you are unable to view ship methods.
 Solution

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