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Fusion DOO: Common Problems - Process Sales Orders (Doc ID 1393406.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.1.5.1 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance - Release 9 Specific***

Purpose

 This guide covers the processing of sales orders, that is, order orchestration flow execution issues.

 Dependent Technologies

Oracle Application Development Framework
SOA
Web Services

Questions and Answers

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In this Document
Purpose
  Dependent Technologies
Questions and Answers
 Orders submitted from the Order Capture system are not created in Distributed Order Orchestration.
 Solution
 Orchestration process are not getting started by Decomposition process.
 Solution
 Scheduling fails for newly-defined items?
 Solution
 Processing Constraints are not working.
 Solution
 
Tasks are not routing to the service that is defined in External Interface Layer EIL.
 Solution
 Access is denied while invoking the external service from DOO.
 Solution
 Authentication fails while invoking external service from DOO.
 Solution
 External service invoking Distributed Order Orchestration service fail with ‘Access Denied’ error.
 Solution
 External service invoking Distributed Order Orchestration service fail with ‘Authentication failed’ error.
 Solution
 Flow fails with a ‘NullPointerException’ error while executing a rule defined with an extensible flexfield context segment.
 Solution
 Mapping and execution of extensible flexfields fails with an error saying no descriptor found while unmarshalling element mapped to attribute FulfillLineEffCategories.
 Solution

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