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PRC:SSP: Requisitions Are Stuck 'In Process' And Not Completing Through The Approval Process (Doc ID 1393535.1)

Last updated on JANUARY 30, 2020

Applies to:

Oracle Fusion Purchasing - Version 1.0-Beta to 11.1.2.0.0 [Release 1.0]
Oracle Fusion Self Service Procurement - Version 1.0-Beta to 11.1.2.0.0 [Release 1.0]
Oracle Fusion Self Service Procurement Cloud Service - Version N/A and later
Oracle Fusion Purchasing Cloud Service - Version N/A and later
Information in this document applies to any platform.
Checked for relevance on 02-Apr-2014

Symptoms

Upon creating Requisitions and submitting them through the approval process, the Requisitions became stuck in an 'In Process' status as displayed within the Manage Requisitions page.

Reproduce by steps:

1) Create Requisitions and click to Submit them into the approval process
2) When viewing the submitted Requisitions via the Manage Requisitions page, the Requisitions would display indefinitely in an 'In Process' status, effectively being stuck in this state

Also when accessing the 'PrcPorManageReqApprovalComposite' item under the SOA folder within Enterprise Manager Procurement URL, the Faults section shows  error with the Approval Group named 'No Approvers'

 

Cause

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In this Document
Symptoms
Cause
Solution


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