Define Data Quality Sub Processes Are Not Completing (Doc ID 1400097.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Trading Community Data Quality - Version 11.1.1.5.1 and later
Oracle Fusion Trading Community Model Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms


On : 1.0-Beta version, Search

When attempting to run Data Quality process
the following error occurs.

ERROR
-----------------------

The data quality service encountered an error. (ZCQ-90008) Details: The data quality service encountered the error IIR Server is down. when connecting to the matching engine.
So IRR server is down




STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Log in with granted User
2. Navigator > Setup and Maintenance
3. Retrieve task Define Data Quality > Select subtask :Manage Data Synchronization
4. Click button : Schedule Synchronization Process > Enter Process Option
  (ag : As soon as possible or not) > Submit
  
Note : you can ask for a notification when process ends at this step

5. Check that process status is : Error





BUSINESS IMPACT
-----------------------

The issue has the following business impact:
Due to this issue, users cannot synchronize DQM (Data Quality Management) data

Cause

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