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Customers/Consumer Data Model (Doc ID 1408296.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Trading Community Model - Version 1.0-Beta and later
Information in this document applies to any platform.

Purpose

FAQs on Customer/Consumers in CRM

Questions and Answers

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In this Document
Purpose
Questions and Answers
 How to create Customer/Consumer at Customer Center? How to Import them? What are basic tables where main data is stored ? 
 How to locate Customer and Consumer from the Tables ?
 When doing search in Customer Center,  it only refers to Customer and Contacts . Does customer only search Organization or also search for Consumers ?
 From CRM UI (User Interface) we can only create party_usage_code like 'SALES_PROSPECT' or 'SALES_ACCOUNT'. Then How party_usage_code like 'CUSTOMER'  be created and how it is different ?

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