Contact Identifier Changes in RUP2 (Doc ID 1448488.1)

Last updated on NOVEMBER 27, 2014

Applies to:

Oracle Fusion Customer Center - Version 1.0-Beta and later
Oracle Fusion Customer Center Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Goal

The Contact Identifier for all contacts created after the Rup2 upgrade are not a value as expected. The Contact Identifier numbers are two digits in RUP2 where they were many digits in RUP1.



Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms