WebServiceException When Running Scheduled Process in Fusion Application

(Doc ID 1466591.1)

Last updated on JULY 30, 2014

Applies to:

Oracle Fusion Product and Catalog Management - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

If you are a Software-as-a-Service (SaaS) customer, there are multiple sections in this document that need not be performed by you. Please log a Service Request in My Oracle Support for Oracle to do this for you.

Scheduled process Item Import Process fails with the following error:

Steps to Reproduce


1. Log in to Fusion Application (i.e.  <host>/<domain>/homePage/faces/AtkHomePageWelcome)

2. Click Navigator -> Tools: Scheduled Processes

3. Click Schedule New Process -> Item Import Process

The import process fails with error as mentioned above.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms