Procurement Dashboard Not Coming Up And Giving Unable To Connect To The BIPresentation Server - UnknownHostException and BISoapException (Doc ID 1466593.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Fusion Self Service Procurement - Version 11.1.11.1.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms


Users find that Procurement Dashboard is not coming up and presenting an error. 


Error


1) Application error

Unable to connect to the BIPresentation Server



2) Log File Error



Steps To Reproduce
1. Log in to application.
2. Choose Navigator / Procurement: Purchasing
3. On the right pane under "Requisition Lines in Process Count", observe the reported error.

Cause

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