Getting Execution Error When Running ManagePurchasingDocumentLifecycleValidate Diagnostic (Doc ID 1470036.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Users encounter an execution error when trying to run the Diagnostic: Manage Purchasing Document Lifecycle Validate.

The Diagnostic fails with the following error:

Critical: Thread 18781: An error occurred while executing test: oracle.apps.prc.po.diagnostic.internal.PoDocumentActivity: Could not invoke test. Reasons could be because (a) The associated application ProcurementApp is not running (b) Credential Store and Permissions have not been set up correctly (c) The test is being invoked from outside the J2EE context.
oracle.apps.fnd.appltest.diagfwk.common.DiagfwkException: Could not invoke test. Reasons could be because (a) The associated application ProcurementApp is not running (b) Credential Store and Permissions have not been set up correctly (c) The test is being invoked from outside the J2EE context. at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestRunner.runTestViaMBean(TestRunner.java:324) at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestRunner.run(TestRunner.java:224) at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestRunner.doRun(TestRunner.java:152) at oracle.apps.fnd.appltest.diagfwk.engine.DiagRunnable.run(DiagRunnable.java:68) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) at java.util.concurrent.FutureTask.run(FutureTask.java:139) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662)
Fix Information: An unexpected error was encountered. Please contact your system administrator.

 

Steps to Reproduce:

1. From Home page, navigate:
   Help > Troubleshooting > Run Diagnostic Tests

2. Run Manage Purchasing Document Lifecycle Validate. 

3. The Diagnostic fails with the reported error.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms