Unable To Create A Contact : JBO-27023and also Attribute UserPartyID in UserContactEO is required

(Doc ID 1471455.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Trading Community Model Cloud Service - Version 11.1.4.0.0 and later
Oracle Fusion Trading Community Model - Version 11.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.3.0.0 version, Manage Leads-Process Leads

When attempting to ,
the following error occurs.

ERROR
-----------------------
 Save and close : get a JBO Error first : JBO-27023: Failed to validate all rows in a transaction.
 Save again get second error : Attribute UserPartyID in UserContactEO is required



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Marketing :Lead Qualification > Manage Contact > Create a Contact > enter First Name , Last Name > select customer Organization
> Enter email
> Leave box : Member of My Key Contactschecked by default
> Save and close : get a JBO Error first : JBO-27023: Failed to validate all rows in a transaction.
> Save again get second error : Attribute UserPartyID in UserContactEO is required

Note that issue is the same when doing Navigator > Customer > Create Contacts 

2. Navigator > Marketing :Lead Qualification > Manage Contact > Create a Contact > enter First Name , Last Name > select customer Organization
> Enter email
> Uncheck box : Member of My Key Contacts  (was checked by default )
> Save and close
>  e new (Non Key ) contact is created

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Key Contacts.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms