Getting An Error Message While Navigating To Opportunity Page (Doc ID 1475321.1)

Last updated on JUNE 19, 2016

Applies to:

Oracle Fusion Opportunity Management Cloud Service - Version 11.1.5.0.0 to 11.1.5.0.0 [Release 1.0]
Oracle Fusion Opportunity Management - Version 11.1.1.5.1 to 11.1.5.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to go into Opportunities page, the following error occurs.

 



1. login to applications
2. goto Navigator > Sales > Opportunities

 

 

 




ERROR

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

 

 

Changes

From the error logs, it is found that there is MDS dump which is causing the issue.

 

With this suspect, verified if the error is coming for all users or any particular user.

Tried with several user logins and the opportunity home page was not opening Only for a particular user.

Possibly, there are couple of personalizations done for a particular user.

 

Cause

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