Unable to Create or Access Business Process through Application Composer

(Doc ID 1476506.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion CRM Application Composer - Version and later
Information in this document applies to any platform.



Note: The below article does not apply to Customers with 'On Premise' or 'On Demand' type installations


When attempting to navigate to the Business Process screen , an error is thrown.

Replication Steps
1. Navigate to Menu > Application composer
2. click on Business Process in the reginal area
3. click on Actions. Click create
4. Provide a name for the business process an click ok. Following error is seen

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 21, Server Domain: CRMDomain, Server Instance: CRMCommonServer_1, Application Name: CrmCommonApp.

Expected Result
The application should show the business process screen.


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