PO Approval Is Stuck Due To Error at GenerateStorePDF - Attachment Server Related Issue

(Doc ID 1481359.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve Purchase Order, the following error occurs.

Error

Error : EM instance:XXXXX composite: PrcPoApprovalComposite [11.1.3.0.0]
Non Recoverable Business Fault :
BusinessFault : {http://xmlns.oracle.com/apps/prc/po/approval/approvalService/}ServiceException. Client received SOAP Fault from server : JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000006462509 ] in FndAttachedDocumentsEOJBO-27014: Attribute EntityName in FndAttachedDocumentsEO is required.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000006462511 ] in FndAttachedDocumentsEOJBO-27014: Attribute EntityName in FndAttachedDocumentsEO is required

 

Steps To Reproduce
-----------------------
1. Create Purchase Order.
2. Submit it for Approval.
3. Document Approval stuck at Pending. Review the Audit trail of the SOA Composite instance in EM.

Another way to verify if this is an Attachment related issue, Attaching document to Incomplete or Draft Purchasing Documents  fails as well. 

Cause

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