Fusion Global HR: Unable To Complete New Hire Transaction (Doc ID 1482503.1)

Last updated on AUGUST 25, 2020

Applies to:

Symptoms

On : 11.1.4.0.0 version, Manage Workforce Lifecycle-Add Person

When attempting to trying to hire an employee into the system, the following error occurs.

ERROR
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Error Message FAULT_NAME=operationErroredFault::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault} messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage} parts: {{ payload=ORABPEL-30082 WorkflowServiceEngine request to another component failed. Request operation CallFunctionStateless from default/HcmEmploymentEmpComposite!11.1.4.0.0/NewPersonEmploymentApproval to NewPersonEmploymentApprovalRules_NewPersonRuleSet failed with Business Fault: null. Check the underlying fault. Check target SOA component for cause. } cause: {null}
Module Identifier NOTIFYERROR


STEPS
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The issue can be reproduced at will with the following steps:
1. Log into the system.
2. Navigate to Hire Employee under Workforce Management.
3. Try to save the employee.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot hire an employee into the system and cannot continue testing.

Cause

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