Inquiry And Analyze Balances Fails With 'An application error occured. See the incident log for more information.' (Doc ID 1483253.1)

Last updated on AUGUST 23, 2012

Applies to:

Oracle Fusion General Ledger - Version 1.0-Beta and later
Information in this document applies to any platform.

Symptoms

Navigating to Inquire and Analyze Balances returns and error:

An application error occured. See the incident log for more information.
An application error occured. Your help desk can use the following information to obtain a more detailed
description of the incident: 457. Server Domain: FinancialDomain. Server Instance GeneralLedgerServer 1.Application Name:

followed by a second error:

 

java.lang.NullPointerException
ADF_FACES-60097: For more information, please see the server's error log for an entry
beginning with: ADF_FACES-60096: Server Exception during PPR, #69

 

and finally:

 

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

 

The error only occurs if the Data Access Set is a Ledger Set. When the Data Access Set is a single Ledger it works fine.

 

Cause

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