Why the Enrollment Results Display Automatically Goes to Unrestricted Plans? (Doc ID 1486936.1)

Last updated on AUGUST 19, 2015

Applies to:

Oracle Fusion Benefits - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Goal

On :  11.1.4.0.0 version, Manage Benefits-Maintain Benefits Enrollments

ACTUAL BEHAVIOR  
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Enrollment Display page is defaulting to Unrestricted Plans display even when the Benefits Service Center option is set to Ben Relationship = DFLT.  

EXPECTED BEHAVIOR
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What shows in Enrollment Results should be based on Ben Relationship from Ben Service Center.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Benefits
2. Query Employee
3. Benefits Enrollment > Enrollment Results
4. See that Enrollment Display page is defaulting to Unrestricted Plans display

Solution

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