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Troubleshooting Provisioning Issues and Errors While Running The Response File (Plan) Through Validation Phase (Doc ID 1487115.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Fusion Applications Common Components - Version 11.1.1.5.1 and later
Information in this document applies to any platform.
Checked for relevance on 12-Sep-2016

Symptoms

 The following are the most common errors occur during the validation phase.

Validate Phase Error "The Access Server has returned a status that is unknown to the AccessGate" on Linux Platforms.

[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] The web page http://<host>:<port>/oberr.cgi?status%3D500%20errmsg%3DThe%2520Access%2520Server%2520has%2520returned%2520a%2520status%2520that%2520is%2520unknown%2520to%2520the%2520AccessGate%2520. does not contain the text, Welcome to Oracle Fusion Middleware
[runProvisioning-validate] [ERROR] [FAPROV-01002] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] *** Will continue processing of the next validation task (if any). *** 

Validate Phase Error that the Oracle Business Intelligence Analytics Server Datasource Failed.

[runProvisioning-validate] [WARNING] [] [runProvisioning-validate] [tid: 10] [ecid: 0000J^kXVo491jYFLrVK8A1GBJ2Z000000,0] Following errors occured while validating datasources on target ProcurementCluster: [Validation of datasource BIAnalyticsServer failed: Connection test failed with the following exception: java.lang.NullPointerException]
[runProvisioning-validate] [NOTIFICATION] [] [runProvisioning-validate] [tid: 10] [ecid: 0000J^kXVo491jYFLrVK8A1GBJ2Z000000,0] [logStatus] STATE=BUILD_WARNING!TIMESTAMP=<Time_stamp>!TARGET=private-common-validate-with-wls-wrapper!CATEGORY=BUILD_WARNING!DOMAIN=ProcurementDomain!HOSTNAME=<Hostname>!PRODUCTFAMILY=prc!PRODUCT=Procurement-Common!TASK=validateAllDataSources!TASKID=prc.Procurement-Common.BUILD_WARNING.private-common-validate-with-wls-wrapper.validateAllDataSources!MESSAGE=Following errors occured while validating datasources on target ProcurementCluster: [Validation of datasource BIAnalyticsServer failed: Connection test failed with the following exception: java.lang.NullPointerException]!DETAIL=Following errors occured while validating datasources on target ProcurementCluster: [Validation of datasource BIAnalyticsServer failed: Connection test failed with the following exception: java.lang.NullPointerException]!BUILDFILE=/faprov/provisioning/provisioning-build/common-validate-build.xml!LINENUMBER=792! 

Validate Phase Error About Missing Text in <DomainName> config.xml file.

[2012-08-16T23:25:14.819+05:30] [runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] Validation Failed: The file '/APPLICATIONS_BASE/instance/domains/host.domain.com/BIDomain/config/config.xml' did not contain the text 'OIDAuthenticator'
[2012-08-16T23:25:14.827+05:30] [runProvisioning-validate] [ERROR] [FAPROV-01002] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] *** Will continue processing of the next validation task (if any). ***
[2011-11-18T22:24:42.929-05:00] [runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000JEtqQvMBHBiOX6z0Dr1Elm4b000003,0] Validation Failed: The file '/APPLICATIONS_BASE/instance/domains/host.domain.com/CommonDomain/config/config.xml' did not contain the text 'OIDAuthenticator'.

Validate Phase Error About PKIX Path Building Failure.

[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] Failed connecting to https://<host>:<port>/analytics, sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] Failed connecting to https://<host>:<port>/aps, sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] Failed connecting to https://<host>:<port>/calcmgr, sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] Failed connecting to https://<host>:<port>/hr, sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] Failed connecting to https://<host>:<port>/ui, sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] Failed connecting to https://<host>:<port>/workspace, sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] Failed connecting to https://<host>:<port>/xmlpserver, sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.

Validate Phase Error that the Oracle Business Intelligence CALCMGR Returned Status 500.

[runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] The HTTP request to http://<host>:<10217>/calcmgr/ returned status: 500.
[runProvisioning-validate] [ERROR] [FAPROV-01002] [runProvisioning-validate] [tid: 12] [ecid: 0000J^kRnNn91jYFLrVK8A1GBIez000003,0] *** Will continue processing of the next validation task (if any). ***

Validate Phase Error With "HTTP request to http://<SERVER_NAME>:<PORT>/oberr.cgi?progid=1 returned status: 404". 

[runProvisioning-validate] [NOTIFICATION] [] [runProvisioning-validate] [tid: 11] [ecid: 0000K46rPd87y0GqywedMG1IBh0x000002,0]  [logStatus] STATE=BUILD_ERROR!TIMESTAMP=2013-09-10 04:01:09 EDT!TARGET=private-validate!CATEGORY=BUILD_ERROR!DOMAIN=CommonDomain!HOSTNAME=<SERVER_NAME>!PRODUCTFAMILY=fs!PRODUCT=WebGate!TASK=validateWebPageStatus!TASKID=fs.WebGate.BUILD_ERROR.private-validate.validateWebPageStatus!MESSAGE=The HTTP request to http://<SERVER_NAME>:<PORT>/oberr.cgi?progid=1 returned status: 404.!DETAIL=The HTTP request to http://<SERVER_NAME>:<PORT>/oberr.cgi?progid=1 returned status: 404.!BUILDFILE=/u01/fusionapps/provision/provisioning/provisioning-build/webgate-build.xml!LINENUMBER=992!

Validate Phase Error " java.net.ConnectException: t3:<SERVER_NAME>:<PORT>/soa-infra: Destination unreachable" 

[runProvisioning-validate] [WARNING] [] [runProvisioning-validate] [tid: 10] [ecid: 0000K43rIG97y0GqywedMG1IBWiE000000,0] javax.naming.CommunicationException [Root exception is java.net.ConnectException: t3:<SERVER_NAME>:<PORT>/soa-infra: Destination unreachable; nested exception is: [[ java.net.SocketTimeoutException: Read timed out; No available router to destination]
:
:
[runProvisioning-validate] [WARNING] [] [runProvisioning-validate] [tid: 10] [ecid: 0000K43vHuA7y0GqywedMG1IBWy_000001,0] Unable to establish connection to server running at port: <PORT> host: <SERVER_NAME>
:
:
[runProvisioning-validate] [NOTIFICATION] [] [runProvisioning-validate] [tid: 11] [ecid: 0000K43f8EV7y0GqywedMG1IBVw6000002,0] [logStatus] STATE=BUILD_ERROR!TIMESTAMP=2013-09-09 14:02:20 EDT!TARGET=private-validate-server!CATEGORY=BUILD_ERROR!DOMAIN=ProjectsDomain!HOSTNAME=<SERVER_NAME>!PRODUCTFAMILY=prj!PRODUCT=SOA_Suite!TASK=validateWebPage!TASKID=prj.SOA_Suite.BUILD_ERROR.private-validate-server.validateWebPage!MESSAGE=Failed connecting to http://<SERVER_NAME>:<PORT>//soa-infra, Read timed out!DETAIL=Failed connecting to http://<SERVER_NAME>:<PORT>//soa-infra, Read timed out!BUILDFILE=/u01/fusionapps/provision/provisioning/provisioning-build/soa-build.xml!LINENUMBER=827!

Validate Phase Error "Server managedserver1 is in state UNKNOWN"

During the validation phase, you will encounter a validation with message text similar to the following in the runProvisioning-validate.log:

[2012-07-11T20:49:26.401-07:00] [runProvisioning-validate] [ERROR] [FAPROV-00298] [runProvisioning-validate]
[tid: 10] [ecid: 0000JXtJYdcFGBG_IxXBif1Fz^_2000001,0]
An Error Occured: [[ Server managedserver1 is in state UNKNOWN at oracle.apps.fnd.provisioning.ant.taskdefs.validation.ValidateServerState.checkNameAndState(ValidateServerState.java:295)
at oracle.apps.fnd.provisioning.ant.taskdefs.validation.ValidateServerState.validate(ValidateServerState.java:177) at oracle.apps.fnd.provisioning.ant.taskdefs.validation.BaseValidationTask.executeValidation(BaseValidationTask.java:283) at oracle.apps.fnd.provisioning.ant.taskdefs.validation.BaseValidationTask.executeTask(BaseValidationTask.java:266) at oracle.apps.fnd.provisioning.ant.taskdefs.BaseProvisioningTask.execute(BaseProvisioningTask.java:102) at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:288) at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source) at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) at org.apache.tools.ant.Task.perform(Task.java:348) at org.apache.tools.ant.Target.execute(Target.java:357) at org.apache.tools.ant.Target.performTasks(Target.java:385) at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1337)
at org.apache.tools.ant.Project.executeTarget(Project.java:1307) at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41) at org.apache.tools.ant.Project.executeTargets(Project.java:1191) at org.apache.tools.ant.Main.runBuild(Main.java:758) at org.apache.tools.ant.Main.startAnt(Main.java:218) at org.apache.tools.ant.launch.Launcher.run(Launcher.java:257) at org.apache.tools.ant.launch.Launcher.main(Launcher.java:104)
]]
[2012-07-11T20:49:26.435-07:00] [runProvisioning-validate] [WARNING] [FAPROV-01044] [runProvisioning-validate] [tid: 10] [ecid: 0000JXtJYdcFGBG_IxXBif1Fz^_2000001,0] *** Validation Warning ***[[
]] [2012-07-11T20:49:26.435-07:00] [runProvisioning-validate] [WARNING] [] [runProvisioning-validate] [tid: 10] [ecid: 0000JXtJYdcFGBG_IxXBif1Fz^_2000001,0] Server managedserver1 is in state UNKNOWN

Validate Phase Error "Could Not Resolve URL, Server Redirected Too Many Times, and Web Page URL Does Not Contain Specific Text Errors Can Be Ignored"

During the validate phase, you may see validation errors in the provisioning log with errors such as the following:

The web page URL does not contain certain text
or
Server redirected too many times.

This is because the timing of validation requests occurs before the server is ready to serve up web pages.
If one can access the URL from a browser and the web pages appear correctly in the provisioning host, then these notification errors can be ignored.

Examples of the error messages are:

1. The web page http://<host>:<port>/<some text> does not contain the text, <expected text>
2. Could not resolve URL. Server Redirected more than 5 times
3. Failed connecting to https://<host>:<port>/<some text>, Server redirected too many times (20)
where <some text> and <expected text> can be the following but not limited to:
cs: Content Server
Log Message Example (1):
[2012-08-16T17:38:40.186-07:00] [runProvisioning-validate] [ERROR] [FAPROV-01045] [runProvisioning-validate] [tid: 11] [ecid: 0000J^m0hDi1RdK5IVDCif1GBP8P000002,0] *** Validation Error! ***[[
]]
[2012-08-16T17:38:40.187-07:00] [runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 11] [ecid: 0000J^m0hDi1RdK5IVDCif1GBP8P000002,0] The web page http://<host>:<port>/cs does not contain the text, Content Server

Log Message Example (2):
[2012-08-16T17:40:50.273-07:00] [runProvisioning-validate] [ERROR] [FAPROV-01045] [runProvisioning-validate] [tid: 11] [ecid: 0000J^m0hDi1RdK5IVDCif1GBP8P000002,0] *** Validation Error! ***[[
]]
[2012-08-16T17:40:50.273-07:00] [runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 11] [ecid: 0000J^m0hDi1RdK5IVDCif1GBP8P000002,0] Could not resolve URL. Server Redirected more than 5 times.

Log Message Example (3):
[2012-08-16T17:41:50.907-07:00] [runProvisioning-validate] [ERROR] [FAPROV-01045] [runProvisioning-validate] [tid: 11] [ecid: 0000J^m0hDi1RdK5IVDCif1GBP8P000002,0] *** Validation Error! ***[[ ]]
[2012-08-16T17:41:50.910-07:00] [runProvisioning-validate] [ERROR] [] [runProvisioning-validate] [tid: 11] [ecid: 0000J^m0hDi1RdK5IVDCif1GBP8P000002,0] Failed connecting to
https://<host>:<port>/obrar.cgi?encreply=7bp9C6iZDMov%2B8XwkHjHU7%2F9itK1yVltRCPMesjsmENmT55z%2FFSwvIIBzPRtIO554EeafIL%2F1tL8yYIoyplvmQB6mJbXUY
%2F7tzQq2g0eBNtDFvG%2B2TP4kM0SpwuZ%2F82BrnPUk90nH2IjwSzO1eiISWBzEsJ3tXf4P4ZwSCN%2FExOimdvl%2FWyjdhsgWxgUsZYZdXFd3C77pT5I1ZXNry
SHZKe8ML8AOCi9bE44CNc8ZB3GQ1Wf3QKC8BceCwmqF6%2FwoN78vXV9zPzN0VQC2JZHxISFN7Zmjn5Wb76xHJOabDfQTNSMt4vB1WruA%2FUOh6V3irl
VltQ4u8%2FUw5GMdj0V%2B7BywkHUwVtN1eQzB83y19Hv27wa9WN4P1SHBcES5rV620VTVNddx%2B8yJC8EUje30S70JHOAGnscSptZGSr6aYJaML9
Qe9NSEXBL0bMi6anxNDvAM8yM4lktJY6Ui789mSysvKgvwGHTgbW2kk4sLq3pDYqA0hYiEa%2Fl0ujygF38y2bPhwinjZwhYxzmOWV5YHMXR86LwhJ24KBcwNt
jrxojxVJa101n3cXrGeORf9VPF4hu%2FF3V5v96IHjyuzBMQmN%2B6d7cLc6X4WYfgvjrL0A%3D,
Server redirected too many times (20)

 

Cause

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In this Document
Symptoms
 Validate Phase Error "The Access Server has returned a status that is unknown to the AccessGate" on Linux Platforms.
 Validate Phase Error that the Oracle Business Intelligence Analytics Server Datasource Failed.
 Validate Phase Error About Missing Text in <DomainName> config.xml file.
 Validate Phase Error About PKIX Path Building Failure.
 Validate Phase Error that the Oracle Business Intelligence CALCMGR Returned Status 500.
 Validate Phase Error With "HTTP request to http://<SERVER_NAME>:<PORT>/oberr.cgi?progid=1 returned status: 404". 
 Validate Phase Error " java.net.ConnectException: t3:<SERVER_NAME>:<PORT>/soa-infra: Destination unreachable" 
 Validate Phase Error "Server managedserver1 is in state UNKNOWN"
 Validate Phase Error "Could Not Resolve URL, Server Redirected Too Many Times, and Web Page URL Does Not Contain Specific Text Errors Can Be Ignored"
Cause
Solution
References

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