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Error Navigating To Customer Tree Opportunity Node (Doc ID 1490686.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Oracle Fusion Sales - Version and later
Information in this document applies to any platform.


Prompted with the following two errors after attempting to navigate from Customer Profile to Customer Tree Opportunity Node

ADFC-06002: unhandled exception

ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #9

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 10, Server Domain: CRMDomain, Server Instance: CustomerServer_1, Application Name: CustomerApp

The issue can be reproduced at will with the following steps:
1. Navigate to Customers.
2. From 'All Customers' select a customer record.
3. In the Customer tree, select Opportunities
4. Receive Error #1 shown above.
5. Click OK and receive Error #2 above.


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