Customer Center Integration with InsideView
Last updated on AUGUST 30, 2016
Applies to:Oracle Fusion CRM Application Composer - Version 18.104.22.168.0 and later
Oracle Fusion Customer Center - Version 22.214.171.124.0 and later
Oracle Fusion Customer Center Cloud Service - Version 126.96.36.199.0 and later
Oracle Fusion CRM Application Composer Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
In Customer Center, Customer tree one of the nodes refers to OneSource (external system). Is there a similar integration with InsideView?
1. Navigate to Menu > Sales > Customers
2. Search for a Customer
3. Expand Customer Center area in Customer Tree in the regional area
4. Notice that the One of the nodes is 'OneSource'. There is no similar node for InsideView.
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