Fusion Applications BI Publisher Bursting Email Is Not Received (Doc ID 1506907.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.4.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

 You have a report with bursting delivery.  However, you do not receive the email. 

Steps to replicate:

  1. Configure BI Publisher email information.
  2. Create a data model with Bursting defined.
  3. Create a report based on this data model.
  4. Schedule the report using BI Publisher scheduler. 

After the report runs you receive a notification email that the Job was successfully processed.  However you do not receive an email with the report.  The report job history shows that the email was sent.

Cause

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