Fusion Global HR: Cannot Update Bank Details In Self Service (Doc ID 1509248.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.4.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Goal

When an employee tries to update Bank Details in self-service through My Portrait> Manage Personal Payment Methods, the ‘create’ button is greyed-out.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms