Partner Management > Partners > Create New > Partner Type Lov Shows Only Value ALL (Doc ID 1509418.1)

Last updated on JULY 20, 2016

Applies to:

Oracle Fusion Opportunity Management Cloud Service - Version 11.1.4.0.0 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Partner Relationship Management for Partners Cloud Service - Version 11.1.5.0.0 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Opportunity Management - Version 11.1.3.0.0 to 11.1.9.2.0 [Release 1.0]
Oracle Fusion Partner Management - Version 11.1.8.0.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

The following issue happens in the Partner Management,

Create Partner >Partner Type lov - cannot see any value except ALL

New partner type values added in the
         FSM task = Manage Partner Channel Types Standard Lookups,
are not showing up under the field Partner Type in Partners.

 

Steps to Reproduce

1. login to applications
2. go to Navigator > Tools > Setup and Maintenance
3. go to All Tasks tab
4. search for the task = Manage Partner Channel Types Standard Lookups
5. click on Go to Task for this row
6. lookup code = ZPM_PARTNER_CHANNEL_TYPES

7. and there are lookup codes listed here, something like :

BPO
CCP
ESP.....
and newly added value
DI Dealer Integrator Dealer Integrator

and all are Enabled

7. now come out of this page
8. go to Navigator > Partner Management > Partners
9. click on Create New
10. verify the Partner Type lov
11. there is a value == ALL which is enabled
12. there are no other values in the lov

Cause

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