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Modifying Status Search In DOO (Doc ID 1511285.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.1.5.1 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

On : 11.1.1.5.1 version, Manage Sales Orders-Process Sales Orders

ACTUAL BEHAVIOR
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In DOO workbench, there is an option to search for records depending on the status.
A customer has two similar statuses i.e. Seeded status with Display name- "Awaiting Fulfillment" and custom status also with display name - "Awaiting Fulfillment". Users are getting confused with these two statuses while searching and only "Awaiting Fulfillment" status is fetching records.

EXPECTED BEHAVIOR
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The user should able search orders only with certain statuses by disabling unused statuses to avoid confusion.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to DOO Workbench
2. Try to search orders with status Awaiting Fulfillment, observe two status with same value.
3.Only custom defined status fetches records.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, there are others in the list that are never used and it is time consuming to have to search for certain statuses as opposed to having them display in the drop-down.

Cause

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In this Document
Symptoms
Cause
Solution
References


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