Modifying Status Search In DOO (Doc ID 1511285.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.1.5.1 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

On : 11.1.1.5.1 version, Manage Sales Orders-Process Sales Orders

ACTUAL BEHAVIOR
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In DOO workbench, there is an option to search for records depending on the status.
A customer has two similar statuses i.e. Seeded status with Display name- "Awaiting Fulfillment" and custom status also with display name - "Awaiting Fulfillment". Users are getting confused with these two statuses while searching and only "Awaiting Fulfillment" status is fetching records.

EXPECTED BEHAVIOR
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The user should able search orders only with certain statuses by disabling unused statuses to avoid confusion.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to DOO Workbench
2. Try to search orders with status Awaiting Fulfillment, observe two status with same value.
3.Only custom defined status fetches records.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, there are others in the list that are never used and it is a burden to have to search for certain statuses as opposed to having them display in the drop-down.

Cause

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