OIM Password Reset Causes Error When Checking "E-mail The New Password To The User" (Doc ID 1518074.1)

Last updated on JULY 15, 2016

Applies to:

Identity Manager - Version 11.1.1.5.5 and later
Oracle Fusion Global Human Resources - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When an admin user does a password reset via the OIM console, and chooses the check box "E-mail the new password to the user", the error page comes up "An error occurred while changing the user password. Cannot load the email service provider".

Cause

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