Application Error when Creating Manual Journal Entry from Payables

(Doc ID 1522408.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.4.0.0 and later
Oracle Fusion Payables - Version 11.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

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Create Manual Journal Entry with a third party control account so party information is required. When navigating to the "Additional Information" tab (in the 'Line 1: Details' section) and selecting a Supplier, system issues an application error (1). When clicking OK to get past the error, another error is issued (2).


ERRORS
-----------------------
1. An application error occurred. See the incident log for more information.

2. The entered third party information is incomplete. (XLA-870514)


STEPS to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. From the Invoice Workbench, click on Create Manual Journal Entry.
2. In the Create Subledger Journal Entry UI, enter header information and Subledger Journal Lines.
3. While focused on a Subledger Journal Line, click on the Additional Information tab in the 'Line 1: Details' area.
4. Enter Third Party Type 'Supplier' and the Supplier Name. System issues an application error.
5. Click OK to bypass the error, system issues another error: 'The entered third party information is incomplete. (XLA-870514)'


Cause

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