Custom Object Names Used In Deleted Sandboxes Cannot Be Reused (Doc ID 1522636.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM Application Composer Cloud Service - Version 11.1.4.0.0 and later
Oracle Fusion CRM Application Composer - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.4.0.0 version, Application Sales

When attempting to create a new custom object with the same name used in a deleted sandbox the following error occurs.

ERROR
-----------------------
The Entity cannot be created because of an internal error. Contact your application administrator. (ZCX-3075001)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created a new sandbox SandA
2. Created a new object under Sales App
3. Object name: Service Request
4. Create some fields.
5. Exited sandbox
6. Deleted sandbox SandA
7. Created a new sandbox SandB
8. Created a new object under Sales App
9. Object Name: Service Request

Customer receives the error mentioned.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the same name used in a deleted sandbox .

Cause

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