My Oracle Support Banner

Troubleshooting Tips to Debug OHS Errors (Doc ID 1529002.1)

Last updated on FEBRUARY 21, 2020

Applies to:

Oracle Fusion HCM Common Architecture - Version to [Release 1.0]
Information in this document applies to any platform.


When attempting to access  URLs in Fusion Applications, users may encounter errors such as " A connection to the server has failed (status=500)"  This document provides troubleshooting tips to debug errors in  OHS components that may cause these issues.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Confirm the Patchset Information for the Webtier Homes.
 Review the Following Logs for Typical Errors.
Turn on Debugging.
 Try to Bounce the HTTP Server to See if this Resolves the Issue.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.