Fusion Compensation: Adobe Reader Could Not Open Compensation Statements (Doc ID 1531656.1)

Last updated on MAY 13, 2015

Applies to:

Oracle Fusion Compensation - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Goal

Adobe Reader cannot open Compensation Statements

When trying to open a Compensation Statement, Adobe Reader gives an error: Adobe Reader could not open Statement[1].pdf because it is either not supported file type or because the file has been damage

We received the same error about four weeks ago after a patch was installed.

What is causing this situation?
 

Solution

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